Delivery Policy & Metho

Effective Date: August 2023

Overview:

This Delivery Policy outlines the methods and details of delivering services and features for the subscription-based utility application "Naffasy." This application is designed to assist users in quitting smoking through AI coaching, progress tracking, achievements, and milestones. The paid plan offers enhanced features, including access to the AI bot "Abu Naffas," personalized progress tracking, advanced achievements, and milestones.

Subscription Plans:

• Free Plan:Users who opt for the free plan will have access to basic features of the application, including limited progress tracking, general information, and a selection of basic achievements.
• Paid Plan: Users who subscribe to the paid plan will gain access to premium features, including the AI bot "Abu Naffas," personalized progress tracking, advanced achievements, and milestones.

Delivery Methods:

• Application Download:Users can download the "Naffasy" application from official app stores (e.g., Apple App Store, Google Play Store) onto their compatible devices (smartphones, tablets). The download is free, but access to premium features requires a subscription.
• Subscription Activation: Users can choose to subscribe to the paid plan through Online-Purchases, Once the subscription is purchased, the premium features will be unlocked immediately. Users will be required to provide payment information to complete the subscription process.

Delivery of Premium Features:

• Abu Naffas (AI Bot):Upon successful subscription to the paid plan(s), users will gain immediate access to "Abu Naffas," the AI bot. Abu Naffas will provide personalized assistance, answer questions, and offer guidance on quitting smoking. Users can interact with Abu Naffas through chat-based communication.
• Personalized Progress Tracking: Premium subscribers will have access to advanced progress tracking tools. These tools will provide real-time updates on the user's journey to quit smoking, including milestones achieved, daily progress reports, and comparative statistics.
• Advanced Achievements & Milestones: Subscribers will have access to an expanded range of achievements and milestones, including specific goals met, time-based milestones, and health improvement achievements. Users can celebrate their progress and receive rewards for reaching these milestones.

Delivery Methods:

• Renewal:Subscriptions will be automatically renewed depending on the user's chosen subscription plan. The renewal date will be based on the initial subscription activation date.
• Cancellation:Users can cancel their subscription at any time through the application settings or the respective app store's subscription management. Upon cancellation, users will retain access to premium features until the end of the current subscription period.

Support:

For any questions, technical issues, or assistance related to subscription, premium features, or the application in general, users can contact our customer support team through the application's built-in chat support or via the provided contact details on our official website.

Changes to Delivery Policy:

This Delivery Policy is subject to change, and any modifications will be communicated to users through in-app notifications, emails, or updates on the official website.

Conclusion:

This Delivery Policy ensures that users of the "Naffasy" subscription utility application receive access to premium features promptly upon subscription activation. The policy also outlines renewal, cancellation procedures, and avenues for user support. With the personalized assistance of "Abu Naffas" and enhanced progress tracking, users can achieve their smoking cessation goals more effectively.